Will this fit my vehicle?
We recommend checking the “compatible models” section on each product page to ensure the right fit for your vehicle. If you’re still unsure, our customer service team is happy to assist.
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FAQ's
We've answered some commonly asked questions below to get the help you need as quickly as possible!
When will my order arrive?
We prioritise timely deliveries and take pride in our fast service. Once your order is placed, you will receive an order confirmation. Within 3-5 days, you’ll receive a dispatch notification. Please note that pre-orders and build-to-order products ma
When will this be back in stock?
If you’re waiting for a product to return to stock, we encourage you to use the “Notify me when available” button for updates. While we do our best to provide accurate restock estimates, please be aware that unforeseen delays can occur.
Why hasn’t my order been dispatched?
We aim for a quick turnaround on all orders, typically within 1 business day. However, for pre-orders and build-to-order items, dispatch time depends on the lead times listed on the product page. Your patience is appreciated.
What size spacers do I need?
Choosing the right spacers is highly specific to each vehicle. Since recommendations can’t be made based on images alone, we suggest exploring forum pages to help you make the best decision for your vehicle’s specifications. If you are struggling, an
Can you source products?
We’re always happy to investigate supplying products that aren’t currently listed on our website. Just email us at [email protected] with your request, and we’ll do our best to assist!
Can you fit my part?
Yes! We offer fitting services. Please visit our Fittings page for more details.
Do you offer discounts? (Forums)
While we don’t offer discounts on individual items, we can arrange a bundle discount for larger orders. We also recommend keeping an eye out for sales or influencer discounts shared by our sponsored influencers on social media. Are you part of a Face
Can I pay by bank transfer?
If you’re having trouble with a larger payment online, we can arrange a bank transfer. Simply email us, and we’ll provide the necessary details.
How do I track my order?
Once your order is shipped, you’ll receive a shipping confirmation with a link to track your delivery in real time. If you do not receive this, please get in touch with [email protected].
Can I edit my order?
If you need to make changes to your order, please contact us as soon as possible. While we can’t guarantee modifications after a certain point, we’ll do our best to accommodate your request.
Can I order next-day delivery?
Although we don’t offer next-day delivery, express shipping is available. If you need an urgent delivery, please reach out, and we’ll be happy to assist.
Can I create my own bundle kit?
Absolutely! Please contact our sales team at [email protected] for a custom bundle kit quote.
Can I get products in a different colour?
We offer some products in different colours, as listed on our website. If you’re looking for a specific colour, feel free to reach out to customer service to confirm availability.
Does my product have warranty?
All products sold on the AUTOID store are delivered with a minimum 6-month guarantee. Your item may also be further covered by a manufacturers that extends past the AUTOID guarantee. What does the AUTOID 6-month Guarantee cover?. The AUTOID Guarantee