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FAQ's

We've answered some commonly asked questions below to get the help you need as quickly as possible!

15 articles
Shipping Costs & Timeframes

Here is everything you need to know about our shipping fees, customs and duty queries and dispatch information!

7 articles
Pre-Order & Build to Order

A pre-order is an order placed for an item that has not yet been released or is not immediately available. A build-to-order item is a product that is custom-built or manufactured specifically for the customer after the order is placed.

4 articles
Returns, Exchanges & Damaged Goods

Here you will find all the information on our company returns policy and what to do if you have any issue with your order.

4 articles
Install Manuals

Purchased a part from us and looking to install yourself? Or just looking how to fit prior to purchase? You're in the right place. We've collated all of the most popular install manuals for the parts on the AUTOID store.

8 articles

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      • Global Contact Number: +44 20 3780 0770