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Returns, Exchanges & Damaged Goods

Here you will find all the information on our company returns policy and what to do if you have any issue with your order.

Returns for Refund

We have a 14-day return policy, you have 14 days after receiving your item to request a return and then 14 days from the point of us accepting the return to return the goods to us. Should you notify us of a return within 14 days of delivery, you will

Damaged, Defective or Wrong Item Received

We advise for all goods to be checked as soon as you receive them. Failure to show that the product is damaged, defective or incorrect within 14 days of receiving it may invalidate your claim with us. You have received the wrong item. Step 1:. Step 2

Non-Returnable Items

Certain types of items are non-returnable due to their custom nature, safety considerations, or specific handling requirements. These include, but are not limited to:. If you are unsure whether your item qualifies for a return, please reach out to us

Returns for Exchange

After your request has been submitted, you will receive detailed instructions via email, including:. Follow the instructions provided to ship the item back to us. Once we receive and inspect the returned item, we will process the exchange and arrange