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Ordering Not 'In-Stock' Product

A not 'in-stock' product is an order placed for an item that has not yet been released, is not immediately available, custom-built or manufactured specifically for the customer after the order is placed.

Cancelling the Order

In accordance with the Consumer Contracts Regulations 2013, we are not required to accept cancellations for goods that are ordered in or made to your specific requirements or specifications. This includes / limited to any items that are marked as, 's

Lead Times

We aim to provide clear estimated lead times on each product page, giving you an approximate date for when your order will be ready for delivery. These estimates are based on typical production and shipping timelines, though occasional delays may occ

Editing the Order

Pre-orders are for items that we don’t typically hold in stock; they are either manufactured or specially ordered just for you. Due to this, these items are considered ‘made-to-order’ and are therefore exempt from the Distance Selling Regulations, wh

Purchasing 'In-Stock' and 'Out of Stock'

You can purchase in-stock items together with pre-order or build-to-order products in a single transaction. To simplify the delivery process, we typically hold any in-stock items and ship everything together once your pre-order is ready. This allows