Editing the OrderUpdated 2 months ago

Pre-orders are for items that we don’t typically hold in stock; they are either manufactured or specially ordered just for you. Due to this, these items are considered ‘made-to-order’ and are therefore exempt from the Distance Selling Regulations, which ordinarily allow cancellations on standard, stocked items.

However, we understand that circumstances can change, so we offer a 24-hour period after your order confirmation during which we may be able to accommodate cancellations, amendments, or modifications. After this 24-hour window, the fulfilment process will have begun, meaning further changes are unlikely due to the custom nature of the order.

If you have any questions or would like to make adjustments within this period, please get in touch with us as soon as possible. We’re here to help ensure your order is exactly as you need.