FAQ's

We've answered some commonly asked questions below to get the help you need as quickly as possible!

Shipping, Duties & Taxes Information

Here is everything you need to know about our shipping fees, customs and duty queries and dispatch information!

Ordering Not 'In-Stock' Product

A not 'in-stock' product is an order placed for an item that has not yet been released, is not immediately available, custom-built or manufactured specifically for the customer after the order is placed.

Returns, Exchanges & Damaged Goods

Here you will find all the information on our company returns policy and what to do if you have any issue with your order.

Fitting & Installation

Customer Bookings at AUTOID HQ