Return PolicyUpdated 4 months ago

We have a 14-day return policy, you have 14 days after receiving your item to request a return and then 14 days from the point of us accepting the return to return the goods to us. 

Should you notify us of a return within 14 days of delivery, you will be eligible for full refund (excluding shipping costs and any additional services (painting, ceramic coating etc.) which are non-refundable. You will have 14 days from the date of notifying us to return the item, otherwise your return will be rejected.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.

When returning an item for a refund, you will be liable to cover all return costs for your order. We also do not refund your original shipping fee. 

If you are returning your item to exchange for another product, we do not cover the return costs and you will be liable to pay for a new shipping fee once your exchange has been arranged.

To start a return, you visit our page http://returns.autoid.co/ here. If your return is accepted, you will receive all of the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method. It can take up to 5 working days for the funds to be added into your account. If you have not received this, then please contact your bank.