Customer Support logo
Customer Support logo

All articles

Product / Order ExchangeUpdated 6 months ago

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

However, if you don't want to do it that way you can also contact our team and we will help arrange a product exchange for you. All product exchanges will require the customer to return the item first and cover for all shipping costs incurred.

If you are returning your item to exchange for another product, we do not cover the return costs and you will be liable to pay for a new shipping fee once your exchange has been arranged.

Was this article helpful?