Customer Support logo
Customer Support logo

All articles

Damages or Wrong Item ReceivedUpdated 6 months ago

All of our products are thoroughly checked before leaving our warehouse. Please inspect your order upon reception. If the parcel is visually damaged on receipt, please reject the item. In the unlikely event of receiving a damaged, defective item or if you receive the wrong item, please take photos of the damage and contact us immediately. This means that we can evaluate the issue and make it right. 

If you have received the wrong item, please contact our team immediately and we will get this resolved as soon as possible.

Was this article helpful?
Yes
No